At LCS we like to keep things simple.
From experience we know that there are two types of SLA’s required to fulfil customers’ needs.
Our flexibility around the duration of our contracts means we can support both short term and longer term projects with cover from as little as 4 weeks with view of monthly rolling contract where required.
Within a Premium SLA you can contact a LifecycleStor engineer 24hrs a day, 7 days a week, 365 days of the year. On notification of a fault a LifecycleStor certified engineer will respond by telephone within 4hrs of the support ticket being raised, but typically within 60 minutes.
Next Business Day Support
Within a Next Business Day SLA, you can contact a LifecycleStor engineer during standard business hours: Monday-Friday between the hours 09:00 -17:30hrs excluding Bank Holidays. On notification of a fault a LifecycleStor certified engineer will respond by telephone within 4hrs, but typically within 60 minutes.
Network Attached Storage (NAS) is at the heart of most companies un-structured file storage. NAS file storage ranges from small one-box systems or Windows servers, to bigger systems like EMC VNX and NetApp. Users often just ‘consume’ file storage with few controls or regard for what it costs.
Knowledge Is Key
Do you know what’s on your current NAS?
How many files have you got, and how much storage space is it taking up?
How much data are your users storing which they don’t really need to?
Do they need instant access to all of their files? Would it matter if it took an extra fraction of a second to retrieve their less frequently-used files?
How It Works
NASessor scans your file system, and counts up every single file that it has access to. For each file, it analyses the date it was last accessed (read or written), the size of the file (which may be crucial to some storage platforms) and the type of the file.
Once NASessor has completed its scan of your file system, NASessor will take the output files and produce a comprehensive assessment report, providing you with a clear picture of the data stored on your NAS – together with plain-English recommendations on how you may be able to improve performance or save money.
For more information, please visit www.nasessor.com
Do you sometimes lack the specialist skills to fix problems or to finish that tricky project? Do you sometimes wish that you could contact someone for a little extra help?
With E-Dave we can give you just that.
Our team of highly-trained and experienced certified technicians can offer you support and assistance to help you resolve those tricky problems. Because we’re not trying to replace the paid-for maintenance support that you get from your hardware and software vendors, we can give you truly independent assistance, especially useful in today’s world of complex integration from many suppliers.
So how does it work?
You let us know which technologies you will require assistance on. You then sign up for as much or as little as you need – from just two days upwards. When your days expire, you simply top them up!
Then, when you need that extra technical support, just ask for our help using our online portal. One of our team will be in touch within four working hours, and then we can provide you with the assistance you need, booked in fifteen minute intervals.
When your legacy storage systems reach the end of their life, you need to migrate your data to something new. However, what happens to the data that’s left behind? If any of that data is sensitive in any way, then you need to know for certain that it cannot fall into the wrong hands.
LifecycleStor’s Secure Data Erasure service can help.
We have the specialist tools to securely erase your data from individual servers, disk arrays, or even specialist storage platforms such as EMC Centera. Our engineers initiate a 100% certified and tamper-proof secure erasure on every disk in every device you need erased, and when finished, provide you with a certificate of erasure, verifying proof of compliance to national and international regulatory agencies, including ISO 27001, ISO 27040, PCI DSS, HIPAA, FedRAMP and NSIT.
EMC’s Centera revolutionised how companies archive data. But as the archive grows, the need to understand and make use of the data grows with it. Centera is rich with metadata that can reveal much about the information stored on Centera. However, the tools internal to the Centera provide limited reporting.
Centera Reporting as a Service (CRaaS©) has been designed for Organisations that need to have confidence in the archive and ensure that data is aligned to the current policies across their Centera estate.
LCS will provide you with multiple reporting and recommendations which will achieve the following:
– Helps companies to stay compliant with legal requirements and safeguard against possible litigation.
– Protect from data inconsistencies between replicated clusters and between applications and clusters.
– Provides understanding of your Centera capacity utilisation and maximises current and future return on investment.
– Prepares for migration of data from Centera to your chosen storage platform.
– Create hierarchical relations for reporting creating automated chargeback and billing reports
– Provide reports to enable compliance teams to understand their policies and documented evidence for compliance.
The increasing explosion of data growth means that companies have enormous amounts of information stored on Centralised Data Storage systems often in multiple formats. Companies are increasingly looking for help and support to migrate their data on to newer and more manageable platforms.
LifecycleStor (LCS) have become the support partner and migration experts of choice, capable of delivering seamless NAS to NAS, SAN to SAN, as well as Content Addressable Storage (CAS) to NAS.
Moving and migrating data between different vendor platforms can be a major challenge, as well as a possible administrative headache, particularly where the storage format can be proprietary and the data seemingly locked in. LifecycleStor undertake data migrations between multiple platforms using unique tools specifically built for this purpose. We also provided detailed Data Assessments using in-house developed tools. This allows us to identify and analyse the information to ensure that only the data that is to be kept is migrated, cutting down on data migration costs and timescales.
Using our methodology along with our Certified experienced technical expertise we enable our clients to re-platform their data on to newer more open and more cost effective Storage solutions at a fraction of the time and cost of owning the migration task in-house. We have vast experience of delivering migrations projects across all verticals, we know and understand the challenges clients face in delivering migrations internally and have the skills and tools to hugely simplify these challenges.
Centera is not dead but no major engineering development has occurred since 2010. End of Life has not been announced by DELL EMC and there are various alternatives from DELL EMC as a compatible replacement, customers are looking for alternatives from other Vendors. Centera customers need to be thinking now about how to extend the life of their Centera’s or in fact how to get the data migrated to another platform. No one should underestimate the complexity of migrating data from Centera to an alternative platform.
Many companies use many different types of applications to manage and run their business to provide compliant regulated management for both Internal and for legal reasons. If companies are looking to move off DELL EMC’s Centera going forward then we help customers define what the best platform is for the right application, and in many cases to move to a nonproprietary Platform with lock down capability.
LifecycleStor Centera Services